Social Media enhance Organisational Learning

I just read a ReadWriteWeb message about the creation of noise (information overload) through social media (MySpace, Facebook, Hyves, Twitter and so on) and why this noise is rather useful than useless. I summarize the - for me- most important points:

1) Unexpected opportunities
This is also referred to as 'serendipity' or even ' passive and opportunistic information acquisition'. These words all illustrate one common explanation and that is "the less limited the boundaries of your scope of view are, the more likely you may be to find things you didn't even think to look for".

2) Future needs
It's one thing to find something you didn't know you needed it right now, it's a whole other skill to be able to recall information that seemed marginally useful at best in the past at a time in the future when the need for it arises. The recall of passively collected information that was gathered purposelessly in the past and put it to use in the future is a particularly powerful form of intelligence. Therefore a person with a substantial collection of generally relevant information is a great person to have on any team. Twitter could be very helpful to recall this type of information among your network of friends/colleagues

3) Mazimining recall
Scientists say that is not necessarily the case that the more information you receive will lead to not remembering very much of it.

Source:
Is Online Noise Really Bad for You? Written by Marshall Kirkpatrick